The purpose of this course is to: 

  • provide competent employees for the food and beverage sector who are able to work as service personnel in cafes and unlicensed restaurants, bars or clubs, restaurants which provide table and/or buffet services, establishments which cater to in-house functions, or people who are employed as baristas in hospitality establishments
  • provide competent employees for the quick service restaurant sector who are able to work as a crew member in a quick service restaurant.
  • provide for those individuals who are employed as service personnel, a credential that will support their employment opportunities across a range of establishments in the hospitality sector.
  • establish standards of professional practice for basic service that can provide customers with confidence in a range of hospitality environments.

The strands in this qualification allow graduates to specialise in an area of food and beverage service.